KCOM Group PLC is engaged in providing information technology and communications services. The Company's segments include Hull and East Yorkshire, SMB National, Enterprise and Shared. The Hull and East Yorkshire segment is engaged in providing communication services for consumers and small local businesses within Hull and East Yorkshire. The Enterprise segment is engaged in providing communication and collaboration services to its customers. The SMB National segment is engaged in providing services to the smaller business customers. The Shared segment is engaged in providing technical and engineering support, information technology, finance, estates, legal and human resource costs, among others, which include share scheme expenses and certain pension costs. It offers consulting, integration and managed services for the enterprise customers, and also provides phone and broadband-based services for the Hull and East Yorkshire consumer market.