Description

Eckoh plc, together with its subsidiaries, provides secure payment products and customer contact solutions in the United Kingdom, the United States, and internationally. It offers customer engagement solutions, such as advanced interactive voice response (IVR), speech recognition IVR, visual IVR, chatbots, AI customer service. The company also provides secure payment solutions, which include CallGuard, an automated IVR system; DataGuard for payments made over the web or a mobile; ChatGuard for payments made through a web chat or chatbot; EckohPAY, automating recurring payments through secure IVR; Pay by Link, a secure digital payment link; online payments, payment methods, personal customer data, remote agent payments; and payment card industry compliance solutions. In addition, it provides customer engagement, support, and cloud-based software solutions. The company was incorporated in 1997 and is headquartered in Hemel Hempstead, the United Kingdom.

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